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Cuallet® Guaranteed Credit Card

Standard American
Express Cuallet®

The most transparent way to manage your money is with our guaranteed credit card.

Do you want to know how it works?

Compare your benefits

Ideal for:

  • Build or improve your credit history. 
  • Safer purchases on the internet.
  • First credit card for your children.
  • People without stable income who do not have access to banking entities.
Cuallet debito

Build or improve
your credit history

How does a secured
credit card work?

Secured credit cards are much like traditional credit cards. The main difference is that with a secured card you make an initial deposit of cash to secure your line of credit.

Your card provides you with the following benefits:

  • Up to 2 accounts, you can have an account in pesos and another in dollars or one for transactions exclusively on the Internet, you decide how to organize your use. 
  • Up to 3,000 mxn, maximum in daily transactions.
  • Travel accident insurance, equivalent to US$75,000 
  • Permanent discounts at
  • Withdraw cash at participating American Express network ATMs worldwide or authorized self-service stores. Check the nearest ATM here.
  • Life Insurance, equivalent to US$30,000
  • Purchases protection ( US$250 event, US$1,000 year )
  • Top up funds, in a wide variety of establishments.
    check here

All these benefits for only $30 mxn per month

**Insurance provided by AIG LatinAmerica, I.I. Restrictions and policy conditions apply.


  • Full name
  • Government issued ID
  • Proof of address
  • Cell phone number
  • Email address
  • Proof of income
Start your application at no cost
Interest me

By entering your email, you accept the Privacy Notice and the use of electronic means of authentication, such as PIN.

You always will
be in control

Can’t find your prepaid Cuallet® Card?
Don't worry, you can instantly disable your card directly in the app. You don't need to call us or explain yourself. And if you need a replacement card, just let us know. Card replacement is easy!

Load funds to your Cuallet® at:

Charge in the mentioned establishments by scanning
the barcode on the back of your Card.

  • Oxxo
  • Farmacias del Ahorro
  • 7-Eleven
  • Farmacias Benavides
  • Extra
  • Walmart
  • Superada
  • Soriana
  • Sams
  • Préstamo Express
  • Calimax
  • CircleK
  • Mega
  • Comercial Mexicana
  • Bodega Aurrera
  • Or any bank..

Frecuent asked questions

pasos de activacion

  1. In the main page, click on “Sign up now”.
  2. Click “Sign up using your Cuallix or Cuallet card”.
  3. Enter your card number, expiration date, and security code (the last 3 digits on the back of your card).
  4. Enter the additional required information, read and accept the terms and conditions, and click “Register”.
  5. An email or text (depending on your choice) will be sent to the registered email address with an activation code.
  6. Go to and click in “Confirm Account” in the login area. Enter your username and activation code.

There are 4 options to load funds:
  1. Cash Payment
  2. Electronic Cash Card
  3. Credit or debit card
  4. Bank Transfer

  1. Log in with your username and password.
  2. From the main menu, select the option “Money transfer”.
  3. Select “Transfer to account”.
  4. Select a recipient. If you have no registered recipients, click in “Add recipient” and enter the required information. Click “Next”.
  5. Select a recipient account. If you have no registered accounts, click in “Add account” and enter the required information. Click “Next”.
  6. Enter the amount you wish to transfer and then the system will display the amount that will be charged to your master account.
  7. Select the cash out method.

  1. SPEI.
  2. Wire transfer.

  1. Log in with your username and password.
  2. From the main menu, select “Bill Pay”.
  3. Select the country.
  4. Search for the biller by entering the name of the service or selecting it from the list and click the “$” sign to make the payment.
  5. Enter the requested information such as reference number, amount, etc. that will be included on your receipt.
  6. Read and accept the terms and conditions.
  7. Click “Debit account” to complete the transaction.

  1. Log in with your user and password.
  2. From the main menu, select the option “Settings”.
  3. Select the “Security” option.
  4. Enter your previous password, new password, confirmation of new password and the answer to the security question, and click “Confirm”.

Your account will be blocked after 3 failed attempts. In this case:
  1. Try again after 30 minutes.
  2. If your account is still blocked, call our toll free customer care number 01-800-CUALLIX (2825549) from Mexico and 1-855-460-5050 from USA to receive assistance.

As soon as you sign up, you are rolled into the Virtual Basic program; by supplying additional information you can increase your limits; please contact our Customer Services Center at 1.855.460.5050 or by email at

  1. Utility bills such as electricity, water, gas and other services like cable and internet bills.
Contact Us

MX: 800 953 1850

USA: 854 605 050

Need hepl?

If you have any questions, place your email and we will we will contact you as soon as possible

The product’s Privacy Policy and Terms and Conditions are subject to change without prior notice. © Copyright All rights reserved.

"Cuallet" is an application for web and smartphones owned by Payllix S.A of C.V., through which you can manage different financial products and services, national and international, credit products granted by Financiera Cuallix S.A de C.V SOFOM ENR and/or Financiera de México Múltiple S.A of C.V SOFOM ENR and savings and investment products granted by Caja Bugambilia S.C of C.V.

American Express is a brand of American Express®. Cards are issued by Financiera Cuallix S.A de C.V SOFOM E.N.R under license from American Express. The authorization to carry out resource raising operations is supported in the permits of Bugambilia Ahorro Productivo S.C. de A.P. de R.L. de C.V. and are supervised by the Fideicomiso del Fondo de Supervision Auxiliar de Sociedades Cooperativas de Ahorro y Prestamo y de Protección a sus Ahorradores (FOCOOP). It is known that neither the Federal Government nor any other entity of the Public Administration can take responsibility or guarantee the resources of the users who are used in transactions concluded with "Cuallet", nor will they assume any responsibility for the obligations contracted by "Cuallet" or by any with respect to the operations they perform.