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Cuallet® Prepaid

American Express®

Card with virtual balance, you can have money without the need to have an associated bank account. Make purchases that do not exceed the amount you wish to load.

Compare your benefits

Ideal for:

  • Controling the expenses of your children or relatives
  • Online shopping safer
  • People without stable income who do not have access to banking entities
Cuallet debito

You always
will be in control

Can't find your Cuallet® prepaid card?
Don't worry, you can instantly disable your card directly in the app. You don't need to call us or explain yourself. And if you need a replacement card, just let us know. Card replacement is easy!

Your card provides you with the following benefits:

  • Greater control of your money
  • Activate or deactivate instantly from the Cuallet® application , in case of loss or theft.
  • Permanent discounts at
  • Recharge funds, in a wide variety of establishments.
    Check here
  • Cash withdrawal at affiliated establishments.
    Check here
  • Easy transfer from Cuallet® to Cuallet®


  • Full name
  • Government issued ID
  • Proof of address
  • Cell phone number
  • Email address
Start your application at no cost
Interest me

By entering your email, you accept the Privacy Notice and the use of electronic means of authentication, such as PIN.

Load funds to your Cuallet® at:

Charge in the mentioned establishments by scanning
the barcode on the back of your Card.

  • Oxxo
  • Farmacias del Ahorro
  • 7-Eleven
  • Farmacias Benavides
  • Extra
  • Walmart
  • Superada
  • Soriana
  • Sams
  • Préstamo Express
  • Calimax
  • CircleK
  • Mega
  • Comercial Mexicana
  • Bodega Aurrera
  • Or any bank.

Frecuent asked questions

pasos de activacion

  1. In the main page, click on “Sign up now”.
  2. Click “Sign up using your Cuallix or Cuallet card”.
  3. Enter your card number, expiration date, and security code (the last 3 digits on the back of your card).
  4. Enter the additional required information, read and accept the terms and conditions, and click “Register”.
  5. An email or text (depending on your choice) will be sent to the registered email address with an activation code.
  6. Go to and click in “Confirm Account” in the login area. Enter your username and activation code.

There are 4 options to load funds:
  1. Cash Payment
  2. Electronic Cash Card
  3. Credit or debit card
  4. Bank Transfer

  1. Log in with your username and password.
  2. From the main menu, select the option “Money transfer”.
  3. Select “Transfer to account”.
  4. Select a recipient. If you have no registered recipients, click in “Add recipient” and enter the required information. Click “Next”.
  5. Select a recipient account. If you have no registered accounts, click in “Add account” and enter the required information. Click “Next”.
  6. Enter the amount you wish to transfer and then the system will display the amount that will be charged to your master account.
  7. Select the cash out method.

  1. SPEI.
  2. Wire transfer.

  1. Log in with your username and password.
  2. From the main menu, select “Bill Pay”.
  3. Select the country.
  4. Search for the biller by entering the name of the service or selecting it from the list and click the “$” sign to make the payment.
  5. Enter the requested information such as reference number, amount, etc. that will be included on your receipt.
  6. Read and accept the terms and conditions.
  7. Click “Debit account” to complete the transaction.

  1. Log in with your user and password.
  2. From the main menu, select the option “Settings”.
  3. Select the “Security” option.
  4. Enter your previous password, new password, confirmation of new password and the answer to the security question, and click “Confirm”.

Your account will be blocked after 3 failed attempts. In this case:
  1. Try again after 30 minutes.
  2. If your account is still blocked, call our toll free customer care number 01-800-CUALLIX (2825549) from Mexico and 1-855-460-5050 from USA to receive assistance.

As soon as you sign up, you are rolled into the Virtual Basic program; by supplying additional information you can increase your limits; please contact our Customer Services Center at 1.855.460.5050 or by email at

  1. Utility bills such as electricity, water, gas and other services like cable and internet bills.

Affiliated establishments
for cash withdrawal

Do you want to send money, reliably and have the recipient go through it to some establishment??

Click on this link to know all the establishments affiliated to our network,
we have points all over the world.

Affiliated establishments
Contact Us

MX: 800 953 1850

USA: 854 605 050

Need hepl?

If you have any questions, place your email and we will we will contact you as soon as possible

The product’s Privacy Policy and Terms and Conditions are subject to change without prior notice. © Copyright All rights reserved.

"Cuallet" is an application for web and smartphones owned by Payllix S.A of C.V., through which you can manage different financial products and services, national and international, credit products granted by Financiera Cuallix S.A de C.V SOFOM ENR and/or Financiera de México Múltiple S.A of C.V SOFOM ENR and savings and investment products granted by Caja Bugambilia S.C of C.V.

American Express is a brand of American Express®. Cards are issued by Financiera Cuallix S.A de C.V SOFOM E.N.R under license from American Express. The authorization to carry out resource raising operations is supported in the permits of Bugambilia Ahorro Productivo S.C. de A.P. de R.L. de C.V. and are supervised by the Fideicomiso del Fondo de Supervision Auxiliar de Sociedades Cooperativas de Ahorro y Prestamo y de Protección a sus Ahorradores (FOCOOP). It is known that neither the Federal Government nor any other entity of the Public Administration can take responsibility or guarantee the resources of the users who are used in transactions concluded with "Cuallet", nor will they assume any responsibility for the obligations contracted by "Cuallet" or by any with respect to the operations they perform.